Legal
Privacy Policy
Last updated: August 17, 2026
This Privacy Policy explains how Alpha Rock ("we," "us," "our") collects, uses, and protects information when you visit alpharock.store (the "Site") or place an order.
1. Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order, subscribe to updates, or contact support. We also automatically collect limited technical data, such as browser type, device type, pages visited, and approximate location, via cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill orders, including shipping and customer service
- To communicate order confirmations, updates, and support responses
- To improve the Site's content, performance, and user experience
- To send marketing communications, where you have opted in, and which you may unsubscribe from at any time
- To detect, prevent, and address fraud or technical issues
3. Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyze traffic, and measure the performance of marketing campaigns, including affiliate links. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
4. Payment Information
Payment processing is handled by third-party payment processors. We do not store full payment card numbers on our servers. Please refer to your payment processor's own privacy policy for details on how they handle your data.
5. Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate the Site (e.g., shipping carriers, payment processors, email providers) under confidentiality obligations, or when required by law.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order history for accounting and legal requirements, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.
8. Children's Privacy
Alpha Rock is intended for adult use only. We do not knowingly collect personal information from anyone under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
Questions about this policy can be sent to support@alpharock.store or via our Contact page.