Legal · Guarantee
Refund Policy
Last updated: August 17, 2026
We want you to feel confident trying Alpha Rock. That's why every order is covered by our 60-Day Money-Back Guarantee.
1. 60-Day Guarantee
If you are not satisfied with your purchase, contact us within 60 days of your original purchase date to request a refund of the product purchase price.
2. How to Request a Refund
- Email support@alpharock.store with your order number and request.
- Our support team will confirm eligibility and provide return instructions, if applicable.
- Refunds are processed to the original payment method within 5–10 business days of approval.
3. What's Covered
The guarantee applies to the product purchase price. Original shipping charges, where applicable, are non-refundable.
4. Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, contact us within 14 days of delivery for a replacement or refund at no additional cost.
5. Subscription Cancellations
If you are enrolled in a recurring subscription order, you may cancel at any time before your next billing date by contacting support.